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Banking Case Study

Learn how this top 20 bank automated the hardware asset lifecycle and improved process control. 

The bank achieved its goal of a centralized streamlined hardware asset management on ServiceNow and resulted in:

  • Reduced purchase orders and costs
  • Improved hardware inventory accuracy
  • Best practices with KPIs
  • Improved visibility, analytics and reporting with dashboard tracking
  • Reduced hardware maintenance fees
  • Enabled the bank to focus onsite IT staff on client and network support