Learn how this top 20 bank automated the hardware asset lifecycle and improved process control.
The bank achieved its goal of a centralized streamlined hardware asset management on ServiceNow and resulted in:
- Reduced purchase orders and costs
- Improved hardware inventory accuracy
- Best practices with KPIs
- Improved visibility, analytics and reporting with dashboard tracking
- Reduced hardware maintenance fees
- Enabled the bank to focus onsite IT staff on client and network support